I want to change the password of my account Firstheberg, how to do?
You can change all your customer information directly from your member area, in My Account Settings - section Change Password. Please, for security reasons, passwords must contain at least 10 characters including 1 number, one uppercase and one lowercase.
I want secure the access to my customer area Firstheberg, is this possible?
Yes, you can from your account to restrict access by IP address or by using the Google Authenticator. Warning, these settings can cut you access to your account, so be very careful when you edit this information.
I want to get my bills, I contact you ?
You can directly retrieve your bills on your account, in PDF format, simply by going to the orders area of your account. Then click the commands you want to retrieve the invoice and click download invoice.
I want to renew my products at one time, is this possible?
Yes, simply go to the section Renewal of my products and select the products you wish to renew. Then click Alignment / Group. This box allows you to select a single renewal period and pay pro-rata the rest of your park to get a single maturity date. TIP: If you want to renew m+1 without adjusting your commitment date, simply click on Aligment / Group , select the renewal period and then uncheck the box. This renewal your products for 1 , 3, 6 months or more.
On the left column on my client area, I would like to show my products first, is that possible?
Yes, in the My Account Settings, you can change the display order of products in Menu Display.
Where can I find the ongoing maintenance?
Directly from your account by clicking on Maintenance in the lower left or by visiting http://maintenance.firstheberg.net/
