Firstheberg offers with all of its offers, the access to personal customer area to manage its products and manage subscriptions. Sometimes you are in the need to contact support via the support ticket. You are entitled by default to 1 support ticket at a time. Our team will respond in an equivalent period to the service guarantees included in your offer.
With the Ticket + Service option, get the opportunity to open up to 3 support tickets simultaneously and prioritize the processing of your application on other clients tickets underway.
The option Ticket + is compatible with all of the VPS offer, Domain name, Shared hosting and Dedicated server at Firstheberg. The option is charged 2.99€ excl VAT / month and is compatible for any offer, once purchased.
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